Troubleshoot

Get help resolving issues with a recently-purchased product

Need technical advice?

KVMGalore's technical consultants provide FREE pre-sale consultation on how to accomplish your particular task, and
answer any question regarding products and solutions we offer.

Click here to ask your question via KVMGalore HelpCenter, or call 1-800-636-3434.

 

Troubleshoot technical problems with your product

Products purchased through KVMGalore are warranted and supported by the product's manufacturer. Your product is covered by
the original manufacturer's warranty.

If you are experiencing a technical difficulty and need technical support or assistance with troubleshooting your product, or if you
suspect your unit is malfunctioning, please call the manufacturer directly. A list of manufacturer's technical support's phone
numbers is provided below.

Based on the manufacturer's technical support policy, the manufacturer will be able to assist you with troubleshooting your product
and getting it to work properly. In the event of malfunction, the manufacturer's technical support will be able to determine whether
the product needs to be replaced or sent back for repair. Whichever the case may be – the manufacturer should be able to take care
of the problem you are having with your product.

In the unlikely event that you are experiencing some difficulty with having the manufacturer resolve your technical problem, please
feel free to contact us via e-mail, or at 1-800-636-3434, and we'll be happy to assist you towards a quick and satisfactory resolution
of this matter.

Adder

Toll Free: (888) 932-3337

Phone: (256) 539-9766

attila@adder.com

IOGEAR

Toll Free: (866) 946-4327

Phone: (949) 453-8782

support@iogear.com

 Rackit

Toll Free: (800) 636-3434

Phone: (212) 679-0050

support@rackittechnology.com

ATEN

Toll Free: (888) 999-2836

Phone: (949) 428-1111

support@aten-usa.com

IT WatchDogs

 

Phone: (512) 257-1462

support@itwatchdogs.com

Raritan

Toll Free: (800) 724-8090

Phone: (732) 764-8886

tech@raritan.com

Avocent

Toll Free: (888) 793-8763

Phone: (941) 957-7969

 

Key Digital

 

Phone: (914) 667-9700

tech@keydigital.com

Rose

Toll Free: (800) 333-9343

Phone: (281) 933-7673

techsupport@rose.com

Belkin

Toll Free: (800) 223-5546

 

 

Kramer Electronics

Toll Free: (888) 275-6311

Phone: (908) 735-0018

info@kramerus.com

Smart-AVI

Toll Free: (800) 284-2131

Phone: (818) 503-6200

info@smartavi.com

C2G

Toll Free: (800) 506-9607

Phone: (937) 224-8646

 

Minicom Digital Signage

Toll Free: (888) 275-6311

Phone: (908) 735-0018

info@kramerus.com

StarTech.com

Toll Free: (800) 265-1844

Phone: (519) 455-9675

 

Gefen

Toll Free: (800) 545-6900

Phone: (818) 772-9100

support@gefen.com

NTI

Toll Free: (800) 742-8324

Phone: (330) 562-7070

support@ntigo.com

tvONE

Toll Free: (888) 520-7479

Phone: (859) 980-0421

tech.usa@tvone.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Need pre-sale help? Call KVMGalore at 1-800-636-3434 or submit your question.