HelpCenter: Sign up? or post as a guest?
Posted on June 27, 2015 by KVMGalore | 0 comments
The benefits of signing-up to KVMGalore HelpCenter, compared with posting* as a guest
KVMGalore HelpCenter is an online interactive message board (forum) where you can...
Get FREE pre-sale consultation and ask any technical question about any product or technology that KVMGalore offers
Quickly find manufacturer's contact information for troubleshooting your newly-received device
Share your feedback and suggestions about your KVMGalore experience
But there are a lot of benefits for signing up as a member, and it's fast and easy:
- Log in with your Facebook, Twitter, or Google+ accounts, or
- Create a KVMGalore HelpCenter user-name/password.
Here's the kicker - check the Stay logged in option and you'll never need to enter your log-in credentials again (on the same computer). Ever!
Either way, you will receive an e-mail notifying you of a new response to the thread you just started, but this is pretty much where the similarities between a guest and a member end.
As a member, you can also follow other threads on subjects that interest you and get HelpCenter alerts on new answers to your questions and new posts on the threads you're following.
But most importantly, as a signed-up member you can always access your content, a centralized collection of all the threads you've started, and all your posts throughout KVMGalore HelpCenter.
(See a comparative table)
How is this beneficial?
Say you're planning a new project but you're not sure about the precise hardware that will get the job done:
Pick our brain by describing your application and asking us a question. A KVMGalore expert will respond with recommendations, or perhaps with follow-up clarification requests. We may go back and forth a number of times until all is clear and you have been presented with the solution you were looking for.
Say your project's implementation is delayed.
When you're ready to jump back into it in a few weeks, you could most definitely use a refresher on the solution's details. No need to do the work twice.
If you're a member, that's not a problem. Look up your content, identify the thread and - voila!
A guest? Unfortunately, you'll need to dive into your inbox, look for all the e-mails you received from KVMGalore HelpCenter and sort through them to identify the ones pertinent to this particular project (assuming, of course, those e-mails weren't deleted).
Finally, as a member, you receive trophy points for your activity on KVMGalore HelpCenter (threads, posts, 'Likes' you receive, etc.). The more active you are, the more trophy points you get, which translates into cash-back ClubPoints on kvmgalore.com.
* By 'post' we mean:
- Post your initial question, feedback or suggestion (start a thread);
- Answer follow-up responses to your thread;
- Respond to other threads